Following the recent developments surrounding COVID-19, we wanted to let you know how we can support you through this uncertain period.
Firstly, we’re still here. We appreciate you will have lots of decisions to make in school currently, and we would like to reassure you that we have continuity planning in place to ensure our service to you remains consistent over the coming weeks. We are very aware the situation is constantly changing, and want to work with you to minimise disruption.
We have a robust and secure infrastructure that allows remote access so that our team can work to support you. This is a key part of our contingency planning to mitigate risk to you, our customers, our employees and our partners. Our testing platform, Testwise, will also continue to be available during this period. Guidance will soon be available on how you can set up your pupils to take our assessments at home, should you need to do so.
Continued support for you and your team is an important aspect of what we offer as part of your subscription to our assessments. At this time, we would like to offer the following services to help you to get the most out of your assessments both now and when normal service resumes. Visit our Training page for full details.
Yes, it is possible to administer digital assessments for pupils at home. We will be publishing more information shortly.
Yes, our Customer Services team will be happy to help with this.
Yes, when placing your order please advise us of the date you would like to receive your delivery and we will adjust the shipping date to accommodate this.
Yes we are still running this service, however we advise you to continue checking this page for any updates.
Please return all paper assessments to the following address:
GL Distribution Services
Unit 28 Bramble Road
Techno Trading Estate
Service level times might be extended during the current situation. Please call our Scoring team on 0330 123 5375 - Option 3->2 if you require further information.
Currently there is no delay and we are working to schedule. If this changes we will inform you directly.
Yes we use a number of different courier services to ensure service across the UK. If we are advised of any delays we will let you know.